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In addition, there are 2 active support groups for ALPS printers:
http://tech.groups.yahoo.com/group/Alps and http://groups.yahoo.com/group/alpsdecal

Thank you
The Alps-printer.com Team
Hong Kong Address: Block Rear, Room 4 on 20/F, Wah Fat Industrial Building Nos. 10-14 Kung Yip Street, Kwai Chung, N.T., HONG KONG
USA Address: USF nobbicom, 7866 SW Nimbus Ave Ste.727022, Beaverton, OR (Oregon), 97008, USA

E-mail:  sales@alps-Printer.com   alps.printer@gmail.com

Tel : 852-21868631

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E-mail : sales@Alps-Printer.com